Organizations in today’s digital landscape rely on interconnected systems, meaning integrating platforms and unifying operations is critical. As AI becomes a bigger part of modern systems, technologies such as Salesforce Agentforce AI are drawn more in focus. Practitioners, meanwhile, have proven to be the biggest benefactors and influencers of data-driven markets. With its leading role […]

When the data intelligence company Alation Inc. announced its integration with the Salesforce Data Cloud earlier this month, it provided another example of how businesses were seeking to harness the power of metadata and maximize AI initiatives. The integration of Alation with Data Cloud will enable Salesforce Inc. customers to govern their data estate using […]

Salesforce Inc. is making a major push to deploy AI agents on its CRM platform, an initiative the company views as the next step in enterprise artificial intelligence adoption. Building on its predictive Einstein platform for sales, service, marketing and commerce, Salesforce announced Agentforce this month as the latest chapter in the development of AI solutions. […]

Enterprise tech is built on the back of software developers, and Heroku is Salesforce Inc.’s testament to developer empowerment. Its integration into the larger Salesforce platform seeks to bridge operational gaps while enhancing app deployments and developer productivity. “If you have some code that you’ve written in any language and you want to run that code […]

For better decision-making with artificial intelligence, data must be at the core, positioning solutions — such as Salesforce Data Cloud  — to most effectively unlock deeper insights and predictive analytics. Since making informed decisions based on customer behavioral trends and patterns is crucial, Salesforce Data Cloud is playing a key role by enhancing the effectiveness […]

Salesforce Inc. is at a crucial turning point. Beyond customer relationship management and other business-related software solutions, the company is navigating a path to infuse business processes with cutting-edge agentic AI. “I think there’s a reason why [CEO] Marc Benioff said this is the most important Dreamforce ever,” said George Gilbert (pictured, left), principal analyst at […]

As hybrid cloud and artificial intelligence continue to reshape the corporate world, companies are discovering new ways to streamline their operations and stay ahead of the curve. By integrating generative AI with legacy systems such as mainframes and cloud platforms, businesses are unlocking unprecedented access to data, transforming how they function and innovate in an […]

As we look at the current trajectory of enterprise technology, it’s clear that platforms such as Salesforce Data Cloud are essential for driving artificial intelligence-powered customer experiences. Organizations are pushing toward more intelligent, human-like interactions across customer experiences, moving beyond chatbots to AI-powered agents. This trend reflects a growing need to leverage both human expertise […]

The rise of generative artificial intelligence is forcing solutions companies to refine operations. One of those is Salesforce Inc., whose considerable yet disparate platforms across sales, customer services, analytics, and e-commerce have been integrated through enhanced data integration as it eyes a more cohesive positioning in the enterprise software space. “Salesforce has always been hampered by […]

Based on the universal need for organizations to unlock the true potential of visual communication, the demand for interoperable, secure and easy-to-use tools, such as the Canva Data autofill feature, is growing.  To offer dynamic design personalization, streamline batch design production and provide data-rich sales visuals, the Canva Data autofill feature makes this a reality […]

Emerging trends show that B2B software buying preferences are changing. Companies are more thorough about new software investments and would welcome as much information as possible to guide buying decisions. G2.com Inc. streamlines the B2B software buying process with peer reviews and product information, such that a buyer can make informed choices even before contacting […]

Artificial intelligence agents promise to transform the enterprise software stack, dramatically increasing productivity, and Salesforce Inc. appears to be at the forefront of this agentic AI revolution. The company has made major advances in AI, bringing in a series of automation updates to its cloud platforms, and it will make further announcements at its annual […]